A Dallas Dental Practice Increases Its Cash Flow Using Velan’s Insurance Eligibility Verification Services. Now Ready To Use Velan’s Entire RCM Services Medical Billing And Coding

CLIENT

A Dental Practice based in Texas providing Endodontic services from two facilities.

CHALLENGES

Verifying eligibility for the patient before they walk in for an appointment. To cross verify and update Orthodontic benefits breakdown correctly.

SOLUTIONS

Identified the key areas to fix front-end related issues. Focussed on the key issues that resulted in accurately verifying eligibility and benefit breakdown for all patients. Regular reporting to a client with value-added statistical analysis.

RESULTS

Clean claim submissions increased from 58% to 92%. Timely filing of claims within 48 hours, leading to increased cash flow. Increase of 38% in upfront collections from patients.

CLIENT SPEAK

“We really value your partnership and commend the excellent services. VELAN clearly strives for a day in day out. Looking forward to working together to achieve mutual success!”

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