Revenue Cycle Managament Services

Delivering quality healthcare service starts with managing patient scheduling and appointment processes efficiently. A quick appointment setting process and adequate eligibility and pre authorization checks prior to patients' visits would have a positive impact on patient satisfaction levels as well as revenue cycle performance.

A coordinated and streamlined appointment scheduling and reminder service would reduce patient no-shows, quickly deliver services, and improve provider efficiency.

Velan offers healthcare providers a complete range of revenue cycle management services. Research indicates that inaccurate patient demographics result in significant revenue losses. Velan RCM services improve demographic accuracy and optimize the revenue cycle. Inaccurate documentation also results in lost revenue. With expertise in revenue cycle platforms, Velan team captures charge entry transactions accurately.

Billing specialists at Velan collect, post, and manage account payments, submit claims to insurance companies. Billing specialists also identify trends and opportunities to improve the revenue cycle process. To maximize revenue, Velan's coders apply the correct set of codes when submitting claims. The accounts receivable process is a critical component of the recycling process. Velan AR team interacts with the insurance companies, identifies the status of the filed claims, and submits or clarifies any missing pieces of information. The denial management team analyzes the denial trends and helps the entire revenue cycle improve revenue.

Velan possesses the data and analytics expertise to provide healthcare providers with data-driven solutions. The power of data is unleashed to present a 360 degree view of patient, population, revenue cycle and organizational health. Velan helps provider organizations optimize their workflows and resource efficiency to accelerate reimbursement with a full suite of solutions and services.

Analytics give full visibility on supply costs and resource utilization to drive operational performance. It gives you the ability to submit clear claims and manage denials, increase revenue, minimize AR days, reduce collection costs, and achieve desirable performance.

Our coders are certified and experts in leveraging the accurate application of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS. We help you build strategies for risk assessment and management, and optimize your reimbursement strategies with HCC coding knowledge. We conduct thorough coding audits to make sure your business complies with industry protocols and identify any areas for improving process efficiency.

Our medical billing services include charge entry services where our team efficiently handles the account creation for patients, verifies patients' insurance to make sure they're valid and eligible, thoroughly codes the medical processes to the codes with ICD-10, and manages your accounts receivables to ensure there is no delay in receiving your funds.

For almost two decades, Velan has provided exemplary medical billing charge entry services. We have been able to make a positive impact on our clients' businesses with our tech prowess and experience in the industry. Our charge entry services include creating new patient accounts, performing patient audits, coded entry of documents into patients' accounts, entering demographic details, submitting medical claims to the insurance companies, and quality checking.

Our professionals have extensive experience in medical records indexing as well as in-depth knowledge of coding, terminologies, and rules and regulations. We meticulously extract and enter data, identify records, code them correctly, sort, and index them. Our medical indexing process includes identifying key terminologies, cataloging, and meticulously maintaining records. Our records indexing services include document scanning and digitization, data and database management, auditing, retrieval, and release whenever necessary.

Our payment posting experts are extremely skilled at identifying any payment related issues and making sure thorough follow-ups are done to avoid late payments. We also help our clients post ERA and EOB, handle denials effectively, collect payments, and perform reconciliations. Our payment posting services include analyzing EOB for any overpayments or underpayments, linking EOB and patient accounts, and reconciling between payments posted and actual deposits.

We have an impeccable record of delivering medical claims processing services for 17 years. Our experts have gained incredible knowledge and experience handling claims processing with accuracy and efficiency. Our medical claims process includes receiving the claim bills, preparing to make the claim, verifying the bills, checking claim provider protocols, and finally submitting the claims. Our medical claims processing services include claim entry, indexing, retrieval, verification, member data cleansing, maintenance, and administrative assistance.